Refund Policy
π Refund & Return Policy
We want you to love your purchase, but if something isnβt right, weβre here to help.
30-Day Return Policy
You have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unworn or unused
- With original tags and packaging
- Accompanied by a receipt or proof of purchase
How to Start a Return
Contact us at: peapodbaby.com@gmail.com to request a return. If your return is approved, weβll provide you with a return shipping label and instructions on where to send your package.
β οΈ Items sent back without an approved return request will not be accepted.
Damages & Issues
Please inspect your order when it arrives. If your item is defective, damaged, or if you receive the wrong product, contact us immediately at peapodbaby.com@gmail.com so we can make it right.
Exceptions / Non-Returnable Items
We cannot accept returns on the following:
- Perishable goods (e.g., food, flowers, plants)
- Custom or personalized items
- Personal care goods (e.g., beauty or hygiene products)
- Hazardous materials, flammable liquids, or gases
- Sale items or gift cards
Exchanges
The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can make a new purchase for the replacement item.
Questions?
For any return-related inquiries, email us anytime at peapodbaby.com@gmail.com